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EVERCROSS Reviews

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Overall Rating

4.8
12 Reviews
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About EVERCROSS

Evercross.eu is a platform that specializes in selling electric scooters and hoverboards. They offer a wide range of products for all types of riders, whether commuting to work or exploring the outdoors. Some of their well-reviewed products include the EVERCROSS H5 ELECTRIC SCOOTER with 10" solid tires and an 800W motor, the EVERCROSS EV08E Electric Scooter with 8" solid tires and a 350W motor, and the EVERCROSS EV10K PRO Electric Scooter with 10'' honeycomb tires and a 500W motor. They also have a series of electric bikes like the EVERCROSS EK6 Foldable Electric Bicycles with 20" x 4.0 fat tire. For younger riders, they offer products like the EVERCROSS EV06C Electric Scooter for kids ages 6-12. They use American and European local warehouses to ensure the best shopping experience. Customers can expect to receive the products within 3-5 days and easily get a return or refund if something goes wrong. They pride themselves on offering high-quality products at affordable prices.

EVERCROSS Pros & Cons

Pros & Cons of Evercross.eu

Pros

  • Affordable Pricing: Offers competitive prices for electric scooters and bikes, making them accessible to a wider audience.
  • Good Customer Service: Positive feedback regarding responsive support and assistance with inquiries and issues.
  • Variety of Models: A range of electric scooters and bikes catering to different needs and preferences, including high-performance options.
  • Local Warehousing: Utilizes warehouses in America and Europe, ensuring faster delivery times (typically 3-5 days).
  • Smart Features: Many models come with app integration for additional functionalities like speed control, locking, and GPS tracking.
  • Safety Features: Equipped with dual braking systems, LED lights, and other safety enhancements for a secure riding experience.
  • Promotions and Discounts: Regularly offers discounts and promotional codes, providing cost-saving opportunities for customers.

Cons

  • Weight and Portability: Some models are considered heavy, making them difficult to carry or transport.
  • Quality Control Issues: Reports of small quality inconsistencies in some products, which may affect user experience.
  • Limited Brand Recognition: Being a relatively unknown brand compared to competitors may raise concerns for potential buyers.
  • Average Range: While performance is generally good, the advertised range may not always meet customer expectations.
  • Mediocre Documentation: User manuals and support documentation may be lacking in detail, leading to confusion during setup or use.

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EVERCROSS Customer Reviews (12)

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Cino Bergamaschi
Cino Bergamaschi
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May 13, 2023
Lynette Althoff
Lynette Althoff
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May 11, 2023
Lowell Flamand
Lowell Flamand
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May 10, 2023
Robert Faust
Robert Faust
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May 10, 2023
Dieter Trommler
Dieter Trommler
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May 10, 2023
Helga Eyðfinnsdóttir
Helga Eyðfinnsdóttir
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May 10, 2023
Sybil Seiler
Sybil Seiler
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May 10, 2023
Lea Mathiesen
Lea Mathiesen
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May 10, 2023
Glen Vallo
Glen Vallo
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May 8, 2023
Kiera Forster
Kiera Forster
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May 8, 2023

EVERCROSS Customer’s Q&A

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EVERCROSS Features and Benefits

Key Features and Benefits of Evercross Electric Scooters

Performance

  • Powerful Motors: Equipped with motors ranging from 600W to 1000W, Evercross scooters provide quick acceleration and a high top speed, making them suitable for various terrains.
  • Long-Range Batteries: Models like the EV10K PRO feature a 52V 23.4Ah lithium-ion battery, allowing for distances up to 40 miles on a single charge.

Design and Comfort

  • Stylish and Durable: The scooters boast a modern design with robust aluminum frames, ensuring both style and longevity.
  • Comfortable Ride: With features such as dual hydraulic suspension and 10-inch pneumatic tires, riders experience a smooth ride even on rough surfaces. Some models also include removable seats for added comfort.

Safety Features

  • Advanced Lighting: Front and rear LED lights enhance visibility during night rides, while dual disc brakes ensure reliable stopping power.
  • Keylock Ignition: A key ignition system adds an extra layer of security.

User-Friendly Features

  • Adjustable Handlebar Height: This accommodates riders of different heights, enhancing comfort during use.
  • High-End Cockpit Display: Features like the EY3 round LCD display provide essential information such as speed, battery level, and trip distance.

App Integration

  • The dedicated Evercross app offers features such as self-diagnostics, speed tracking, and user manuals, enhancing the overall riding experience.

Value for Money

  • Positioned as budget-friendly options without compromising on quality, Evercross scooters provide excellent value for performance-oriented riders.

These features make Evercross scooters an attractive choice for both commuters and recreational riders.

EVERCROSS Pricing

Evercross.eu Pricing

Product Pricing

  • EVERCROSS H5 Electric Scooter: Originally priced at $799.99, now on sale for $499.99.
  • EVERCROSS EV08E Electric Scooter: Originally $399.99, currently available for $289.99.
  • EVERCROSS EV10K PRO Electric Scooter: Regular price of $599.99, now offered at $399.99.
  • EVERCROSS EV85F Electric Scooter: Priced at $499.99, currently on sale for $299.99.
  • EVERCROSS EV08S Electric Scooter: Originally $499.99, now available for $239.99.
  • EVERCROSS H7 Commuting Electric Scooter: Regularly priced at $999.99, currently on sale for $649.99.
  • EVERCROSS PRO EK30 1000W Electric Bike: Originally $1,099.99, now available for $849.99.
  • EVERCROSS EK6 Foldable Electric Bicycle: Priced at $749.99.
  • EVERCROSS EV06C Electric Scooter for Kids: Originally priced at $299.99, now on sale for $159.99.
  • EVERCROSS EV65M Electric Dirt Bike: Regular price of $799.99, now available for $549.99.

Price Range

  • The pricing of Evercross products generally ranges from approximately $159.99 to $4,800, depending on the model and features.

Prices are subject to change and may vary based on promotions or sales events, so checking the official website for the most current pricing is advisable.

Payment Method

Evercross.eu Payment Methods

1. PayPal

  • Customers can pay via PayPal, which redirects them to the PayPal payment page for confirmation by logging in with their PayPal credentials.

2. Klarna

  • Payment can also be made through Klarna, allowing customers to confirm their payment by logging into their Klarna account.

3. Credit Cards

  • Evercross.eu accepts various credit card options, including:

    • Visa
    • Mastercard
    • Maestro
    • JCB
    • Discover
    • American Express
    • Diners Club
    • Visa Electron
  • When using a credit card, customers are redirected to the Oceanpayment page to securely confirm their payment information.

These payment options provide flexibility and security for customers making purchases on Evercross.eu.

EVERCROSS FAQs

FAQ

EVERCROSS Return Policy?

Evercross.eu Return Policy

Return Window

  • Customers can initiate a return or exchange request within 30 days from the date of receipt of the item. Requests made after this period will not be honored.

Contact for Returns

  • To start the return process, customers should email support@evercross.eu with necessary details, including photos or videos of the item and valid proof of purchase.

Order Cancellations

  • Orders can be canceled if the payment is completed and the parcel has not been shipped. Full refunds will be issued for canceled orders. Once shipped, orders cannot be canceled.

Return Process

  • After contacting customer support and receiving authorization, customers will be provided with a return address and instructions on how to send the package back. It is recommended to use a shipping method that includes tracking and signature confirmation, as Evercross will not be responsible for lost returns.

Return Conditions

  • Items must be returned in their original condition: unworn, unused, with tags, and in original packaging. A receipt or proof of purchase is required.

Refund Process

  • Once the returned item is received and inspected, customers will be notified regarding the approval or rejection of their refund. If approved, refunds will be processed to the original payment method within 2-3 working days.

Return Charges

  • If the return is due to an error on Evercross's part (e.g., damaged or incorrect items), customers will not incur shipping fees. However, if the return is due to customer preference (e.g., wrong size or change of mind), the customer is responsible for shipping costs.

Non-returnable Items

  • Items sold on clearance or gift cards are non-refundable. Used products are generally not eligible for return unless there are extreme cases of breakage or failure.
FAQ

EVERCROSS Alternatives

Top 10 Alternatives to Evercross.eu

1. Segway

  • Known for a wide range of reliable electric scooters, including the Ninebot Max, which offers excellent performance and durability.

2. Dualtron

  • Recognized for premium models that provide powerful performance and high durability, suitable for serious riders.

3. Nami

  • Offers high-performance scooters designed for rugged terrains, featuring impressive build quality and range.

4. Kaabo

  • Focuses on urban and off-road riding with powerful models like the Mantis and Wolf, appealing to enthusiasts.

5. Apollo

  • Provides a variety of scooters that balance performance and comfort, catering to different riding needs.

6. EMOVE

  • Known for long-range scooters like the Cruiser S, ideal for heavy riders and extended rides.

7. Gotrax

  • Offers affordable options with good build quality, suitable for commuters and recreational users.

8. Unagi

  • Features lightweight, stylish scooters designed for urban commuting, emphasizing portability and aesthetics.

9. Mantis King GT

  • A top choice for off-road enthusiasts, combining rugged design with powerful motors for diverse terrains.

10. Wolf King GT

  • Targets thrill-seekers looking for extreme speed and performance in an electric scooter.

These brands provide various features and specifications that cater to different rider preferences and needs.

FAQ

How To Open A EVERCROSS Account?

Steps to Open an Account on Evercross.eu

1. Visit the Website

  • Navigate to evercross.eu.

2. Locate the Registration Option

  • Look for the "Sign Up" or "Register" link, typically found in the top right corner of the homepage.

3. Fill Out the Registration Form

  • Provide required information such as:
    • Email Address
    • Password
    • Any additional personal details requested.

4. Agree to Terms and Conditions

  • Check the box to agree to the Terms of Service and Privacy Policy.

5. Submit the Form

  • Click on the "Create Account" or similar button to complete the registration process.

6. Verify Your Email

  • Check your email inbox for a verification link from Evercross and click on it to activate your account.

7. Log In

  • Return to the website and log in using your registered email and password.

Following these steps will successfully create an account on Evercross.eu.

FAQ

How can I contact Evercross.eu customer support?

To contact Evercross.eu customer support, customers can send an email to support@evercross.eu. For pre-sale inquiries, the email address is business@evercross.eu. Additionally, there is a contact form available on the Evercross.eu website where customers can submit their questions or concerns. The company's warehouse address is 162 Atlantic St, Pomona, CA 91768, which may also be used for correspondence. Evercross.eu aims to provide assistance for any issues related to their products or services through these contact methods.

FAQ

What is the warranty on EVERCROSS H5 Electric Scooter?

The EVERCROSS H5 Electric Scooter comes with a 1-year warranty. This warranty covers the scooter against defects in materials and workmanship. It is important for customers to note that using, storing, or charging the scooter outside the specified scope can lead to the invalidation of the warranty. For detailed terms and conditions, customers should refer to the warranty information provided with the product or contact Evercross customer support.

FAQ

What are the specifications of EVERCROSS H5 Electric Scooter?

The EVERCROSS H5 Electric Scooter is designed with a robust 800W brushless hub motor that enables it to reach a maximum speed of approximately 28 mph. It is equipped with a 48V 10A battery, which requires about 6-8 hours to fully charge and offers a cruising range of 18-28 miles, depending on riding conditions, rider weight, and climate. The scooter can support a maximum load of 330 pounds and is fitted with 10-inch solid tires for a smooth ride. It features an innovative portable folding design for easy transportation and storage. Safety is enhanced with LED headlights and safety taillights for visibility during night rides. Additionally, the scooter includes ambient lighting for added visibility and style in darker conditions.

FAQ

About Evercross.eu Payment Method?

Evercross.eu offers several payment methods. Customers can pay with Paypal. When an order is placed with Paypal, customers are redirected to the PayPal payment page, where they can confirm their payment by logging in with their PayPal username and password.

Another option is to pay with Klarna. Similar to Paypal, when an order is placed with Klarna, customers are redirected to the Klarna payment page, where they can confirm their payment by logging in with their Klarna username and password.

Customers can also pay with Credit Card. Evercross.eu supports these credit card payment methods: Visa, Mastercard, Maestro, JCB, Discover, American Express, Diners Club, and Visa Electron. The shopify store of Evercross.eu is connected to Oceanpayment to ensure the common security of e-commerce properties. When an order is placed with a credit card, customers are redirected to the oceanpayment page, where they can confirm their payment by logging in with their credit card information.

FAQ

What are the specifications of EVERCROSS H5 ELECTRIC SCOOTER?

The EVERCROSS H5 Electric Scooter is a high-performance electric scooter designed for both teens and adults. It is powered by an 800W brushless hub motor that can reach speeds of up to 28MPH. The scooter comes with a high-capacity battery that promises a range between 18 and 28 miles. It also features safety taillights for nighttime rides and a comfortable seat for cruising. The scooter has a maximum load capacity of 330 pounds. It also offers three different speed modes and a fold-and-go design for easy portability. The scooter is equipped with 10-inch solid tires for a smooth and stable ride. The charging time for the scooter is approximately 6-8 hours. The scooter's net weight is 24.66Kg (54.4Lbs) and it can handle a maximum incline of approximately 20%. The scooter is also equipped with changeable color ambient lights for a more dazzling drive in the dark. Please note that the data may vary depending on riding conditions, rider weight, and climate.

FAQ

Evercross.eu Return Policy?

Evercross.eu has a detailed Return & Refund Policy. If a customer is unhappy with a purchase, they can contact Evercross.eu within 30 days from the receipt of the item to process a return/exchange request. Any request after 30 days will not be honored. Contact should be made via email at support@evercross.eu.

For Order Cancellations, if the payment is finished and the parcel is not shipped out, the order can be canceled before the item’s delivery. Full refund will be provided. However, orders can't be canceled once the parcel is shipped out.

The General Return Process involves initiating a return by emailing Evercross.eu with photos and/or videos of the items and valid proof of purchase. If the return is accepted, the return address and instructions on how and where to send the package will be provided. It is recommended to use a shipping method providing tracking information as well as a signature, as Evercross.eu will not be responsible for lost return/exchange.

The Return & Exchange Conditions state that items returned without authorization will not be accepted. Items must be returned within 30 days after receipt. All items must be in the same condition that they were received in, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also needed.

For Refunds, once the return is received and inspected, the customer will be notified of the approval or rejection of the refund. If approved, the refund will be provided to the original method of payment within 2-3 working days.

The Return Charge depends on the reason for the return. If the return is due to Evercross.eu's problems (such as: the goods received are damaged or not correct), the consumer is not required to bear the shipping fee. If the return is due to the buyer’s problem (such as: don’t like/want the item, ordered a wrong product/size), the customer should be responsible for the shipping fee.

As for the Shipping Policy, orders are generally shipped within 0-2 business days of order confirmation/payment. Orders made on the weekends might experience delay. The shipping cost and transit time vary depending on the country. For example, for countries like US, Canada, France, Germany, Italy, Netherlands, Poland, Spain, UK, Belgium, Czech Republic, Denmark, Finland, Ireland, Hungary, New Zealand, Norway, Switzerland, the estimated delivery time is 3-5 business days with free shipping. For Northern Ireland, the estimated delivery time is also 3-5 business days but with a shipping cost of $30.

Customers will receive an email when their order has been shipped. A tracking number will be provided. If the order is delayed, customers can contact Evercross.eu via email.

FAQ

About Evercross.eu Popular Products and Services?

Evercross.eu is a platform that offers a wide range of electric scooters and electric bikes. Some of the popular products include the EVERCROSS H5 ELECTRIC SCOOTER with 10" solid tires and an 800W motor, the EVERCROSS EV08E Electric Scooter with 8" solid tires and a 350W motor, and the EVERCROSS EV10K PRO Electric Scooter with 10'' honeycomb tires and a 500W motor. They also offer the EVERCROSS PRO EK30 1000W Electric Bike for Adults, which is a 20" x 4.0 fat tire electric bicycle with up to 20MPH & 60 miles range. For younger riders, they have the EVERCROSS EV06C Electric Scooter for Kids Ages 6-12, which can reach up to 9.3 MPH & 5 miles. They also sell accessories like the EVERCROSS Display Thumb Throttle 2 in 1 Speedometer Manual Control Panel and EVERCROSS Brake Pads Replacement for H5 Electric Scooter. Evercross is committed to promoting sustainable transportation solutions that are both affordable and accessible to everyone. They strive to meet the needs of all types of riders, whether commuting to work or exploring the great outdoors.

FAQ

About Evercross.eu Prices and Cost?

Here are some products and their prices from Evercross.eu:

  • EVERCROSS H5 ELECTRIC SCOOTER, 10" SOLID TIRES & 800W MOTOR, Cost-effective Model: $799.99, now on sale for $499.99.
  • EVERCROSS EV08E Electric Scooter, 8" Solid Tires & 350W Motor: $399.99, now on sale for $289.99.
  • EVERCROSS EV10K PRO Electric Scooter, 10'' Honeycomb Tires & 500W Motor: $599.99, now on sale for $399.99.
  • EVERCROSS EV85F Electric Scooter, 350W Motor, Up to 19 MPH & 19 Miles, 8.5'' Solid Tires & APP Control: $499.99, now on sale for $299.99.
  • EVERCROSS EV08S Electric Scooter, 8" Solid Tires & 350W Motor: $499.99, now on sale for $239.99.
  • EVERCROSS H7 Commuting Electric Scooter, Folding Electric Scooter with Seat and 800W Motor, Top Speed 45km/h and 60km Electric Scooter, Adult Scooter with 10'' Solid Off-Road Tires: $999.99, now on sale for $649.99.
  • EVERCROSS PRO EK30 1000W Electric Bike for Adults, 20" x 4.0 Fat Tire Electric Bicycle, Up to 20MPH & 60 Miles, 48V 15AH Removable Battery Ebike, 7-Speed, Mountain Snow Electric Dirt Bike: $1,099.99, now on sale for $849.99.
  • EVERCROSS EK6 Foldable Electric Bicycles with 20" x 4.0 Fat Tire: $749.99.
  • EVERCROSS EV06C Electric Scooter for Kids Ages 6-12, Up to 9.3 MPH & 5 Miles: $299.99, now on sale for $159.99.
  • EVERCROSS EV06M Electric Bike for Kids 24V 100W Electric Balance Bike with 12" Inflat Tire and Adjustable Seat, Electric Motorcycle for Kids Ages 3+: $299.99, now on sale for $209.99.
  • EVERCROSS EV65M Electric Dirt Bike,800W Electric Motorcycle,19MPH & 12.4 Miles Long-Range,3-Speed Modes Motorcycle for Teenagers: $799.99, now on sale for $549.99.
  • HOVERMAX H12M 24V Electric Dirt Bike, 300W Electric Motorcycle 12.5MPH Max Speed, 12in. Air-Filled Tires motocross for Kids Teens, Pink: $599.99.
  • EVERCROSS EV12M 300W Electric Dirt Bike: $499.99, now on sale for $349.99.

Please note that these prices are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

FAQ

How do I contact Evercross.eu for a return?

To initiate a return with Evercross.eu, an email should be sent to support@evercross.eu. This email should include photos and/or videos of the items and valid proof of purchase, such as an order number, receipt, invoice, etc. The customer service staff will determine the eligibility for the return request within 3 business days. If the return is accepted, the return address and instructions on how and where to send the package will be provided. It's recommended to use a shipping method that provides tracking information and a signature, as Evercross.eu will not be responsible for lost returns/exchanges. When the return/exchange is received, it will be inspected in 3-5 working days and then a replacement for an exchange or a refund will be issued. Please note that items must be returned within 30 days after receipt, in the same condition that they were received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also needed. Refunds will be provided to the original method of payment within 2-3 working days after the return is received and inspected. If the refund is not received within 2-3 working days, it's advised to check the bank account again and then contact the bank or credit card company. If the refund is still not received, contact Evercross.eu at support@evercross.eu. Please note that the original shipping cost is not refunded. If the return is due to Evercross.eu's problems (such as: the goods received are damaged or not correct), the consumer is not required to bear the shipping fee for this reason. If the return is due to the buyer’s problem (such as: don’t like/want the item, ordered a wrong product/size), the customer should be responsible for the shipping fee. The specific fee should be based on the express company chosen. No restocking fee will be charged to the consumers for the return of a product.

FAQ

What is Evercross.eu's shipping policy?

Evercross.eu's Shipping Policy includes the following points:

  • Order Processing Time: This is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service. Generally, orders are shipped within 0-2 business days of order confirmation/payment. Orders made on the weekends might experience delay. The warehouse only operates on Monday – Friday during standard business hours, except on holidays.
  • Shipping Cost & Transit Time: For countries like the US, Canada, France, Germany, Italy, Netherlands, Poland, Spain, UK, Belgium, Czech Republic, Denmark, Finland, Ireland, Hungary, New Zealand, Norway, Switzerland, the estimated delivery time is 3-5 business days with free shipping. For Northern Ireland, the estimated delivery time is also 3-5 business days, but the shipping cost is $30.
  • Tracking: Customers will receive an email when their order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Tracking information may take 48 to 72 hours to update.
  • Delivery Time Exceeded: If an order is delayed, customers can contact Evercross.eu via email, and they will check the situation with the transportation company in time.
  • Order Cancellations: Orders can be canceled if customers contact Evercross.eu in time after their purchase. If the payment is finished and the parcel is not shipped out, customers can cancel their order before the item’s delivery. Full refunds will be given. However, orders can't be canceled once the parcel is shipped out.
  • About Tax: In seldom cases, orders may be charged the customs fees by the customer's government, not Evercross.eu. Customers will be responsible for the charges.

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